MFAC-TNB System Requirements

System Requirements for Internet Tax Notebook

Internet Explorer 6.0 or higher
Netscape Navigator 7.0 or higher
Mozilla 1.7 Seems to work, but not extensively tested.
(Versions prior to 1.7 have not been tested)
Firefox (Not tested - use at your own risk)

Tax Notebook requires the following browser settings to allow dynamic programming

You must disable pop-up blocking software and pop-ups must be allowed for the site (*.taxnotebook.com)
Cookies must be allowed
(Note: IE 6.x users must set the Privacy setting to Medium or lower)
ActiveX controls must be enabled
JavaScript must be enabled

The site is best viewed with browser text size set to Medium, which is usually the default setting. To adjust your browser text size:

Click on View at the top of your browser window to open a drop-down menu
Point your mouse at Text Size and choose Medium from the pop-up menu, which appears to the right
Select Internet Options from the Tools menu and click on the Accessibility button. Verify that none of the boxes in the Formatting section are checked

Click on View at the top of your browser window to open a drop-down menu
Choose either Increase Font or Decrease Font until the text on the screen returns to its default setting. Closing and restarting Netscape will also reset your text size to its default, medium, setting
Select Preferences from the Edit menu
Select Appearance and Fonts. Click the button labeled "Use document-specified fonts, including Dynamic Fonts"

Tax Notebook requires a resolution of at least 800 x 600 pixels and is best viewed with system fonts set to Small Fonts. To adjust your Windows display properties:

Right-click on the background of your Windows desktop and choose Properties from the pop-up menu
From the tabs at the top of the window, click on the Settings tab
On the Settings screen, click on the Advanced button
On the General tab of this new window, choose Small Fonts from the Font Size list
On the Settings screen, use the Screen area slider bar to choose a value greater than or equal to 800 by 600 pixels

Adobe® Acrobat® Reader® 4.05 or higher must be installed to print or view your tax data

Security Time-out
- For your security Tax Notebook automatically requires users to log in again after 20 minutes of inactivity
Page Loading Issues

Every page in Tax Notebook is saved when you navigate from one page to the next within Tax Notebook. Make sure each page has fully loaded before continuing to enter your tax data. The completion of the loading process is indicated by the word "Done" in the bottom left corner of your browser window

The printable version of your return appears in a pop-up window. Pop-up blockers must be disabled in order to print your return

When moving from page to page or attempting to print, you may encounter the following error messages:

"This page contains both secure and nonsecure items. Do you want to display the nonsecure items?"

The web site is secure in spite of the error message displayed by the browser; you may click Yes to continue
Suggested Resolution: Installing Internet Explorer 5.5 with Service Pack 2 or later should resolve this issue for IE users. You may obtain the latest Service Packs from the download section on Microsoft's home page

This is an error caused by the manner in which Internet Explorer interacts with the Adobe Acrobat Reader plugin. Before trying any of these solutions you must close your browser:

Make sure you have the latest versions of Adobe® Acrobat® Reader® and Microsoft® Internet Explorer®
If your problem still exists, you can copy two files, pdf.ocx and pdf.tlb, from your Adobe\Acrobat X.X\Reader\ActiveX directory (where X.X is your version of Reader) to your Internet Explorer plugins directory (usually C:\Programs Files\Internet Explorer\Plugins). If you have difficulty finding these files or directories, use the Windows Search or Find feature in your Start menu
Another possible solution: With Internet Explorer closed, open Adobe Acrobat Reader in your Start menu. In the Edit menu choose Preferences and select Options. Uncheck the option "Display PDF in Browser." This solution has the side effect of displaying your return in a stand-alone Acrobat Reader window. Occasionally, after viewing your return once with this setting, you can then return Acrobat Reader's Preferences to their previous setting and Acrobat Reader will work properly thereafter
As a final option, return to the File menu in Acrobat Reader. After selecting Preferences and General as above, select Options and uncheck the option Open Cross-doc Links in Same Window. This solution will remove the index in your PDF file; you will then have to use page-up and page-down to view all the pages of your return